Verdecora and Janis Commerce: digitizing live product logistics across 36 stores

Managing live products involves unique logistical challenges: plants that change size, shipping via parcel and pallet services, packaging that is difficult to standardize, and the need to resolve stockouts without affecting the customer experience. To address these challenges, Verdecora implemented Janis Commerce as the central platform for its catalog, picking, and checkout across its entire store network.

Results obtained

+97%

Found Rate

98%

Fill Rate

100%

Store rollout

Challenge

Verdecora, a leading garden center chain in Spain, faced logistical challenges inherent to its product variety: live plants, pets, accessories, and decor, all with different sizes, packaging requirements, and shipping methods.

The challenge was to digitize picking across its 36 stores and guarantee delivery promises, even when items were out of stock during preparation, to avoid cancellations and ensure a positive shopping experience.

The solution

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Janis Commerce was implemented in all 36 Verdecora stores to centralize catalog, picking, and checkout management. The solution allows for the management of a wide product mix, automates substitution suggestions by category, and handles confirmation directly with the customer through digital channels. Furthermore, it digitizes the picking process, replacing paper lists with devices that make identifying and preparing each product easier.

Testimonial

"The experience working with Janis has been positive: it helps us with order management. It has also helped us from a business perspective by providing data we didn't have before and by improving store productivity."

Sergio Cerezo Blanco, E-commerce IT Specialist, Verdecora.

Impact

Key impacts following the implementation of Janis Commerce

100% of stores integrated

Implementation of Janis Commerce across the chain's 36 stores.

Digitized picking

Faster and more accurate order preparation, replacing manual processes.

Customer-connected substitutions

Integrated management of stockouts and replacements, with customer confirmation before proceeding with the order.

A platform built to scale

A technological foundation to support store expansion plans and online channel growth.

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