Carrefour Brasil: Maximum Efficiency in the Operation with Janis Commerce

Carrefour Brazil is one of the largest food retail chains in the country, with a national presence and a robust e-commerce channel. In 2020, the company decided to take a leap in the digital transformation of its online food operation, seeking more efficiency, scalability, and operational control.

Results obtained

10x

more products available for purchase online

+ 80%

same-day deliveries (same-day)

+72%

growth in e-commerce sales

Desafío

Before Janis, Carrefour Brasil operated with a fragmented ecosystem of systems that separately managed processes such as picking, packing, route planning, and reverse logistics. This model generated high operating costs, hampered scalability, and compromised the consumer experience. There was also a need to expand the availability of products online without losing speed in delivery.

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The solution
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In partnership with Janis Commerce, Carrefour began to centralize all order management, inventory and logistics on a single platform (unification of 5 systems in a single integrated platform). The technology of Distributed Order Management (DOM) by Janis allowed the intelligent orchestration of orders based on inventory, proximity, and logistics costs. In addition, Janis' composable architecture made it easier to integrate with legacy systems and other partners, accelerating digital transformation.

Physical stores were transformed into fulfillment hubs, eliminating dependence on dark stores and allowing for a more agile and efficient operation.

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Testimony

‍“For me, as the manager responsible for e-commerce at Carrefour Brazil, the greatest benefit of working with Janis is having a centralized and integrated management of data and information. This not only allows me to understand everything that is happening within our operations, but it also supports me in making strategic decisions.”

Adriana Venancio, Senior Operations and Transportation Manager at Carrefour Brazil

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Impact

Key features enabled after deployment:

Accelerated scalability

The Janis solution allowed Carrefour to rapidly expand its digital operation without compromising efficiency.

Reduction of operating costs

The unification of processes and systems resulted in significant cuts in preparation and shipping costs.

More productivity in the team

The automation and centralization of tasks increased the productive capacity of the store and logistics teams.

Data driven decisions

With real-time visibility of the operation, management became more strategic and based on reliable indicators.

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