Chedraui: omnichannel efficiency on a large scale thanks to Janis Commerce

In the fast-paced world of e-commerce, managing large scale orders, visibility of inventory in multiple locations, and traceability of deliveries are complex operational challenges. Chedraui needed to scale its digital operation without losing control or efficiency, ensuring availability, accuracy and speed in each delivery.

Results obtained

25%

of growth in YoY orders

25%

of growth in YoY orders

Desafío

The Solution

‍

Thanks to Janis Commerce's flexible and scalable platform, Chedraui was able to integrate and orchestrate its entire omnichannel operation from a single intelligent system. This made it possible to make decisions in real time, optimize resources and ensure flawless execution on a large scale.

Testimony

“Managing an enormous amount of data and fragmented operational information represented a major challenge for us. We had just been through a pandemic and were faced with the challenge of ensuring that millions of item-store combinations were available to the customer, with the right inventory, the right price and the promise of delivery fulfilled. In addition, we had to respond with an increasingly demanding time to market. In this context, having Janis Commerce as a strategic partner was key. It allowed us to operate with impeccable efficiency and successfully overcome these challenges.”

- Dennys Espinoza, Deputy Director Omnichannel Strategy & Ecommerce Chedraui Group

Impact

An operational transformation that enhanced its digital channel and optimized every stage of fulfillment.

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