February came with new updates to keep optimizing your operations This month, we introduced new features that speed up order preparation and shipping—ensuring more efficient processes aligned with your customers’ expectations.
📲 Substitute product confirmation via WhatsApp
Adding products during the picking process allows for greater flexibility and customer satisfaction.This feature—integrated with Growlat—streamlines replacement handling by letting customers confirm or reject suggested substitutes directly through WhatsApp.
🚛 Carrier Group Capacity Control
Carrier Groups let you define shared delivery windows with a maximum capacity across multiple time slots and delivery methods—helping you make the most of your picking resources.
📊 New Picker Productivity Metrics
We’ve added new indicators so you can view and export key performance data for each picker, including average picking time, products picked per minute, and other relevant KPIs.
🫱🏻🫲🏼 Identify new customers and build loyalty
The order list now highlights each customer’s first order with a “New” label. You can also filter by this field to quickly spot and target new customers—so you can give them personalized attention and build loyalty from day one.
AI Cubic Planner, dynamic waves, order cross-docking, and data protection: discover the latest updates from Janis Commerce for your logistics operations.
On October 15, we were in Mexico City as a Gold Sponsor of eRetail DAY Latam 2026, where we presented a real-world case study on large-scale internal replenishment alongside Tiendas Neto.
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