June 9, 2025

How Janis Commerce has transformed retail through omnichannel

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In a market increasingly oriented to personalized experiences and with fluid buying paths, retailers need to integrate and optimize their multichannel operations without sacrificing efficiency. To face the challenges of this context, major players such as Carrefour, Sam's Club, Cencosud, Amigão Supermarkets, Boa Supermarkets, Avenida Supermarkets, DOM Olívio and other industry leaders have opted for Janis Commerce as a strategic solution to transform omnichannel management.

Designed to centralize and connect all sales channels in a single environment, Janis Commerce is a modular platform that simplifies operations and boosts retail performance. Thanks to this, it transformed the reality of companies that managed orders with different systems: before, they had high costs and low efficiency.

“With Janis Commerce, this scenario changes: order management is centralized; separation, packaging and delivery processes are optimized; and logistics gains flexibility by integrating various delivery models — such as home delivery, in-store pickup and returns — into a single operation,” says Guilherme Raymond, vice president of Janis Commerce in Brazil.

Thus, retail frees itself from operational complexity and acquires the capacity to grow solidly, reducing costs, eliminating redundant systems and improving customer satisfaction. More than a support, this technology becomes an engine of competitiveness and differentiation in an increasingly dynamic and demanding environment.

The adoption of Janis Commerce implies an evolution in multichannel operations. It allows you to scale smoothly, maintaining high levels of efficiency and offering a superior customer experience. Among its differentiating points, Raymond mentions the intelligent integration with platforms such as Shopify, VTEX, Salesforce Commerce Cloud, iFood and robust ERPs such as TOTVS Consinco and SAP. In addition, the solution guarantees precise separation of products, strict quality control and logistics strategies that combine different delivery modalities on optimized routes.

“Janis Commerce's intelligent orchestration goes far beyond assigning orders. Make decisions in real time considering stock, proximity, logistics costs and delivery commitments to execute each order as efficiently as possible,” adds Raymond. “It allows us to divide shipments, optimize routes, adapt to peak demand and even reduce environmental impact—all with real-time data and dynamic rules that maximize efficiency and facilitate better decisions at every stage of the buying process.”

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