The note Omnichannel efficiency: the technology that transformed Mexican retail from the middle Retailer Magazine, explore the case of Chedraui Group, which faced a fragmented operation with dispersed data, limited inventory visibility and difficulties scaling its digital channel. To overcome these challenges, they implemented the platform Janis Commerce, a modular SaaS solution designed to orchestrate orders, inventory and deliveries in real time.

Thanks to this technological integration:

• They connected more than 200 stores under a single centralized infrastructure.
• They achieved measurable results: 25% growth in year-on-year orders, a 30% increase in units shipped, a 15.6% decrease in cancellations and a 99% fill rate.
• They rely on a system of Distributed Order Management (DOM), developed in Latin America, which analyzes variables such as stock availability, customer location, costs and logistics capacity to decide how to fulfill each order in the most efficient way possible.
• The Janis platform is designed to be flexible, modular and adaptable, allowing it to be integrated with different retail technological ecosystems in Latin America.

Taken together, the article shows how an omnichannel strategy well supported by technology can transform a traditional operation into an intelligent logistics network that drives growth, control and customer experience.

We invite you to Read the note to learn in detail all the elements of this technological transformation (including statements, complete metrics and context).

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